Terms and Conditions

Last updated: 18.01.2024

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the moveme.org.uk website (the "Service") operated by Move Me ("us", "we", or "our").

1. Agreement to Terms

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

2. Services

a. Removal Services: We provide removal and relocation services, including packing, transportation, and unpacking of household or office items.

b. Additional Services: Additional services such as storage, special item handling, and other related services may be offered upon request.

3. Quotes and Estimates

a. Quotations: All quotes provided are based on the information provided by the client. Any changes to the scope of work may result in adjustments to the quoted price.

b. Estimates: While we strive to provide accurate estimates, actual costs may vary based on factors such as additional services, unforeseen circumstances, or changes in the scope of work.

4. Booking and Payment

a. Booking: To secure our services, a booking confirmation and deposit may be required.

b. Payment: Payment is due as specified in the invoice. Failure to make timely payments may result in additional charges or cancellation of services.

5. Cancellations and Rescheduling

a. Cancellation: Cancellations made within a specified timeframe may incur fees. Refer to our cancellation policy for details.

b. Rescheduling: Rescheduling requests are subject to availability and may incur additional charges.

6. Client Responsibilities

a. Accurate Information: Clients are responsible for providing accurate information about the removal requirements, including the number of items, special handling instructions, and access details.

b. Packing: Clients are responsible for ensuring that all items are adequately packed and prepared for transportation unless otherwise specified in the agreement.

7. Liability

a. Insurance: Our services may include insurance coverage. It is the client's responsibility to review and understand the terms of the insurance policy.

b. Limitation of Liability: While we take utmost care in handling your belongings, we are not liable for damages arising from circumstances beyond our control.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

9. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.